We can’t guarantee that you will always have the same team cleaning your home, however we do our best to make it happen as this is as much to your benefit as it is to ours.
What time will A Cleaner Tomorrow be at my home?
Typically we do our cleaning between 8 a.m. and 5 p.m., Monday through Saturday. However depending on your location we may be able to provide you with house cleaning service outside of these hours. In regards to our actual arrival time on the day of your cleaning, we will provide you with a two hour […]
How should I prepare for A Cleaner Tomorrow house cleaning?
We kindly ask that you put any clutter away prior to our arrival. This includes items on the floors, countertops, and tables. We want to leave your home spotless, and judging what papers are important and which ones are trash can be a difficult task.
What should I do with my pets?
We prefer that you place your pets in an area of the house or yard that is not part of our cleaning routine. Also, please advise our office with any special instructions regarding your pets.
Am I responsible for workmen’s compensation and employment taxes?
No. A Cleaner Tomorrow is responsible for these liabilities.
What happens if something in my home is broken during the cleaning process?
If something is accidentally broken by one of our team members during your cleaning, please contact our office within twenty-four hours. You will be required to fill out our breakage form, as well as provide us with photographs of the item.
What is the A Cleaner Tomorrow guarantee?
A Cleaner Tomorrow guarantees 100% satisfaction, or we will come back and re-clean the area. However, if there is an issue we request that it is reported to our office within 24 hours of the cleaning. This policy is subject to management’s discretion.
How do I reschedule my cleaning appointment?
Simply call the office at least two days before your appointment to reschedule. Rescheduling or cancellations made within 48 hours of your scheduled cleaning are subject to a fee equal to 50% of the job price.
What happens if I lock out A Cleaner Tomorrow?
We will attempt to contact you to see if there is a hidden spare key. Unfortunately, if we cannot gain entry to perform the cleaning service you will be assessed a lock out fee equal to 50% of the job price.
The team that cleans my house is doing a fabulous job, whom should I tell?
Your friends and family! We’ll even give you a discount for every recurring cleaning customer you send our way. You can also submit feedback directly to our office using our contact form.