We can’t guarantee that you will always have the same team cleaning your home, however we do our best to make it happen as this is as much to your benefit as it is to ours.
Typically we do our cleaning between 8 a.m. and 5 p.m., Monday through Saturday. However depending on your location we may be able to provide you with house cleaning service outside of these hours. In regards to our actual arrival time on the day of your cleaning, we will provide you with a two hour […]
We kindly ask that you put any clutter away prior to our arrival. This includes items on the floors, countertops, and tables. We want to leave your home spotless, and judging what papers are important and which ones are trash can be a difficult task.
We prefer that you place your pets in an area of the house or yard that is not part of our cleaning routine. Also, please advise our office with any special instructions regarding your pets.
No. A Cleaner Tomorrow is responsible for these liabilities.
If something is accidentally broken by one of our team members during your cleaning, please contact our office within twenty-four hours. You will be required to fill out our breakage form, as well as provide us with photographs of the item.
A Cleaner Tomorrow guarantees 100% satisfaction, or we will come back and re-clean the area. However, if there is an issue we request that it is reported to our office within 24 hours of the cleaning. This policy is subject to management’s discretion.
Simply call the office at least two days before your appointment to reschedule. Rescheduling or cancellations made within 48 hours of your scheduled cleaning are subject to a fee equal to 50% of the job price.
We will attempt to contact you to see if there is a hidden spare key. Unfortunately, if we cannot gain entry to perform the cleaning service you will be assessed a lock out fee equal to 50% of the job price.
Your friends and family! We’ll even give you a discount for every recurring cleaning customer you send our way. You can also submit feedback directly to our office using our contact form.